Tuesday, October 23, 2012

Grown-up conversations

So, let’s sit down and have a grown-up conversation.

Here’s the fact. Every single person in your organisation is going to leave.

Every. Single. One.

They’re going to resign. Or retire. Or win the Lottery and buy an island in Fiji.

There’s nothing you can do about it.

Except give them a few more reasons to stay for a little bit longer. But eventually? Ta ta!

And why not? This isn’t a marriage, there’s no solemn vows of forever-ness. This is an exchange of my skills and time for your money.

And when I don’t want that anymore, I’ll leave.

So here’s the thing. Why should that be a surprise? Why do organisations behave as though there’s some kind of unexpected betrayal? Why are there big gaps in succession planning? Why haven’t key skills been passed on?

A few tips: see our blog on the martial arts principle of ‘giving service’ for a means to embed knowledge transfer inside your business.

And do you ‘bring the exit interview forward’? Do you actively work on getting a sense of flight risk and how to delay it? What happens inside your business that recognises that we’re all going to leave?

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