Wednesday, December 5, 2012

Getting what you want and employee engagement

So, there’s a very quotable person called Homer. Heard of him?

No, not Homer Simpson but good try.

I actually mean Homer Hudson, the ice cream maker.

Haven’t you heard of them??! Get yourself some of their ice-cream and you will never regret it. As my niece says ‘OM double G!!’

Employee engagement is having a lot of what you like
On every Homer Hudson container, they set out the 2 rules for retention.

They mean customer retention, of course. "How do we ensure our customers keep coming back for more?" But the same 2 rules apply to employee retention. Or boyfriend retention. Wife retention. Member retention. Fan retention.

Rule #1: Find out what they like.

Rule # 2: Give them a lot of it.

That’s it!

We’re not in the ice cream business but we sure are in the "finding out what employees want" business. 

If you Subscribe to Retention Partners you will have access to up and coming Webinars.

No comments: